Weply: GDPR, cookies and installation

Support & Chat
Consent-controlled integration
Weply
2 cookies listed ↗ Privacy policy
service weply
20.2k
requests / 30 days

49.75% consent


Weply: support widgets and consent

Weply is a support, chat or customer relationship service. Loading it may establish a connection with a third-party provider and, depending on its configuration, use tracking technologies or process user data.

tarteaucitron can control the activation of Weply according to the visitor’s choice when its use requires consent.

Managing Weply with tarteaucitron

When Weply is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.

Cookies and storage used by Weply

The current tarteaucitron integration declares 2 cookies associated with Weply:

  • weply.analytics
  • logglytrackingsession

This list corresponds to the cookies currently declared in the tarteaucitron service definition. The service provider may change its technical implementation over time.

Configuring Weply

Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by Weply.

<script>
tarteaucitron.user.weplyId = 'ID';
(tarteaucitron.job = tarteaucitron.job || []).push('weply');
</script>

Code to remove

Default HTML code to remove from your website:

<script src="https://app.weply.chat/widget/ID" async></script>

For a complete guide, read the documentation to install tarteaucitron.js.

Privacy information

For detailed information about the processing of data by Weply, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:

Weply privacy information

Frequently asked questions about Weply

Does Weply require consent?

Whether Weply requires consent depends on its configuration, the technologies used and the purpose of the processing.

How does tarteaucitron block Weply?

tarteaucitron controls the activation of Weply according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.