Userlike: GDPR, cookies and installation

Support & Chat
Consent-controlled integration
Userlike
2 cookies listed Privacy policy
service userlike
2
requests / 30 days

0% consent


Userlike: support widgets and consent

Userlike is a support, chat or customer relationship service. Loading it may establish a connection with a third-party provider and, depending on its configuration, use tracking technologies or process user data.

tarteaucitron can control the activation of Userlike according to the visitor’s choice when its use requires consent.

Managing Userlike with tarteaucitron

When Userlike is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.

Cookies and storage used by Userlike

The current tarteaucitron integration declares 2 cookies associated with Userlike:

  • uslk_s
  • uslk_e

This list corresponds to the cookies currently declared in the tarteaucitron service definition. The service provider may change its technical implementation over time.

Configuring Userlike

Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by Userlike.

<script>
tarteaucitron.user.userlikeKey = 'userlikekey';
(tarteaucitron.job = tarteaucitron.job || []).push('userlike');
</script>

Code to remove

Default HTML code to remove from your website:

<script type="text/javascript" src="https://userlike-cdn-widgets.s3-eu-west-1.amazonaws.com/userlikekey"></script>

For a complete guide, read the documentation to install tarteaucitron.js.

Privacy information

For detailed information about the processing of data by Userlike, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:

Userlike privacy information

Frequently asked questions about Userlike

Does Userlike require consent?

Whether Userlike requires consent depends on its configuration, the technologies used and the purpose of the processing.

How does tarteaucitron block Userlike?

tarteaucitron controls the activation of Userlike according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.