Aggregated and anonymized data from 80k+ sites using tarteaucitron.
userflow
requests / 30 days
100% consent
Userflow: support widgets and consent
Userflow is a support, chat or customer relationship service. Loading it may establish a connection with a third-party provider and, depending on its configuration, use tracking technologies or process user data.
tarteaucitron can control the activation of Userflow according to the visitor’s choice when its use requires consent.
Managing Userflow with tarteaucitron
When Userflow is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.
Cookies and storage used by Userflow
No cookie name is currently declared in the tarteaucitron integration for Userflow. This does not necessarily mean that the service processes no data or uses no other browser storage mechanism.
Configuring Userflow
Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by Userflow.
<script>
tarteaucitron.user.userflowId = 'ID';
(tarteaucitron.job = tarteaucitron.job || []).push('userflow');
</script>Code to remove
Default HTML code to remove from your website:
<script>
!function(){var e="undefined"==typeof window?{}:window,r=e.userflow;if(!r){var t=https://js.userflow.com/,n=null;r=e.userflow={_stubbed:!0,load:function(){return n||(n=new Promise((function(r,o){var s=document.createElement("script");s.async=!0;var a=e.USERFLOWJS_ENV_VARS||{};"es2020"===(a.USERFLOWJS_BROWSER_TARGET||function(e){for(var r=[[/Edg\//,/Edg\/(\d+)/,80],[/OPR\//,/OPR\/(\d+)/,67],[/Chrome\//,/Chrome\/(\d+)/,80],[/CriOS\//,/CriOS\/(\d+)/,100],[/Safari\//,/Version\/(\d+)/,14],[/Firefox\//,/Firefox\/(\d+)/,74]],t=0;t<r.length;t++){var n=r[t],o=n[0],s=n[1],a=n[2];if(e.match(o)){var l=e.match(new RegExp(s));if(l&&parseInt(l[1],10)>=a)return"es2020";break}}return"legacy"}(navigator.userAgent))?(s.type="module",s.src=a.USERFLOWJS_ES2020_URL||t+"es2020/userflow.js"):s.src=a.USERFLOWJS_LEGACY_URL||t+"legacy/userflow.js",s.onload=function(){r()},s.onerror=function(){document.head.removeChild(s),n=null;var e=new Error("Could not load Userflow.js");console.error(e.message),o(e)},document.head.appendChild(s)}))),n}};var o=e.USERFLOWJS_QUEUE=e.USERFLOWJS_QUEUE||[],s=function(e){r[e]=function(){var t=Array.prototype.slice.call(arguments);r.load(),o.push([e,null,t])}},a=function(e){r[e]=function(){var t,n=Array.prototype.slice.call(arguments);r.load();var s=new Promise((function(e,r){t={resolve:e,reject:r}}));return o.push([e,t,n]),s}},l=function(e,t){r[e]=function(){return t}};s("_setTargetEnv"),s("closeResourceCenter"),s("disableEvalJs"),s("init"),s("off"),s("on"),s("prepareAudio"),s("registerCustomInput"),s("remount"),s("reset"),s("setBaseZIndex"),s("setCustomInputSelector"),s("setCustomNavigate"),s("setCustomScrollIntoView"),s("setInferenceAttributeFilter"),s("setInferenceAttributeNames"),s("setInferenceClassNameFilter"),s("setResourceCenterLauncherHidden"),s("setScrollPadding"),s("setServerEndpoint"),s("setShadowDomEnabled"),s("setPageTrackingDisabled"),s("setUrlFilter"),s("openResourceCenter"),s("toggleResourceCenter"),a("endAll"),a("endAllFlows"),a("endChecklist"),a("group"),a("identify"),a("identifyAnonymous"),a("start"),a("startFlow"),a("startWalk"),a("track"),a("updateGroup"),a("updateUser"),l("getResourceCenterState",null),l("isIdentified",!1)}}();
userflow.init('ID')
</script>For a complete guide, read the documentation to install tarteaucitron.js.
Privacy information
For detailed information about the processing of data by Userflow, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:
Frequently asked questions about Userflow
Does Userflow require consent?
Whether Userflow requires consent depends on its configuration, the technologies used and the purpose of the processing.
How does tarteaucitron block Userflow?
tarteaucitron controls the activation of Userflow according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.