Aggregated and anonymized data from 80k+ sites using tarteaucitron.
usercom
requests / 30 days
65.87% consent
User.com and GDPR: how to manage consent
User.com is an audience measurement or analytics service. Depending on its configuration, its use may involve browser storage, tracking technologies or the transmission of data to a third-party provider.
When the configuration of User.com requires consent, the service should only be activated after the visitor has made a choice. tarteaucitron can condition its loading on that decision.
Managing User.com with tarteaucitron
When User.com is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.
Cookies and storage used by User.com
The current tarteaucitron integration declares 1 cookie associated with User.com:
This list corresponds to the cookies currently declared in the tarteaucitron service definition. The service provider may change its technical implementation over time.
Configuring User.com
Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by User.com.
<script>
tarteaucitron.user.userId = 'ID';
(tarteaucitron.job = tarteaucitron.job || []).push('usercom');
</script>Additional code
The following code can already be present on your website and should be kept where the service is used.
<script>tarteaucitron.user.userApiKey = 'apiKey';</script>Code to remove
Default HTML code to remove from your website:
<script>
window.civchat = {
apiKey: 'apiKey',
};
</script>
<script data-cfasync="false" type="text/javascript" src="https://ID.user.com/widget.js">
</script>For a complete guide, read the documentation to install tarteaucitron.js.
Privacy information
For detailed information about the processing of data by User.com, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:
Frequently asked questions about User.com
Does User.com require consent?
It depends on how User.com is configured and which data is processed. Audience measurement tools using non-exempt tracking technologies generally need to be conditioned on the visitor’s consent.
How does tarteaucitron block User.com?
tarteaucitron controls the activation of User.com according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.