Tolk.ai Genii: GDPR, cookies and installation

Support & Chat
Consent-controlled integration
Tolk.ai Genii
No cookie listed ↗ Privacy policy
service tolkaigenii
226.2k
requests / 30 days

29.28% consent


Tolk.ai Genii: support widgets and consent

Tolk.ai Genii is a support, chat or customer relationship service. Loading it may establish a connection with a third-party provider and, depending on its configuration, use tracking technologies or process user data.

tarteaucitron can control the activation of Tolk.ai Genii according to the visitor’s choice when its use requires consent.

Managing Tolk.ai Genii with tarteaucitron

When Tolk.ai Genii is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.

Cookies and storage used by Tolk.ai Genii

No cookie name is currently declared in the tarteaucitron integration for Tolk.ai Genii. This does not necessarily mean that the service processes no data or uses no other browser storage mechanism.

Configuring Tolk.ai Genii

Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by Tolk.ai Genii.

<script>
tarteaucitron.user.tolkaiGeniiProject = 'PROJECTID';
(tarteaucitron.job = tarteaucitron.job || []).push('tolkaigenii');
</script>

Code to remove

Default HTML code to remove from your website:

<script type="module" project-id="PROJECTID" template="widget" src="https://genii-script.tolk.ai/lightchat.js" id="lightchat-bot"> </script>

For a complete guide, read the documentation to install tarteaucitron.js.

Privacy information

For detailed information about the processing of data by Tolk.ai Genii, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:

Tolk.ai Genii privacy information

Frequently asked questions about Tolk.ai Genii

Does Tolk.ai Genii require consent?

Whether Tolk.ai Genii requires consent depends on its configuration, the technologies used and the purpose of the processing.

How does tarteaucitron block Tolk.ai Genii?

tarteaucitron controls the activation of Tolk.ai Genii according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.