Trustpilot: GDPR, cookies and installation

Third-party service
Consent-controlled integration
Trustpilot
No cookie listed Privacy policy Multiple instances
service trustpilot
4M
requests / 30 days

33.43% consent


Trustpilot: cookies and consent management

Trustpilot is a third-party service that can be integrated into a website. Activating it may involve data exchanges with the provider or browser-side storage mechanisms.

When Trustpilot requires visitor consent, tarteaucitron can condition its activation on the choice made through the consent interface.

Managing Trustpilot with tarteaucitron

When Trustpilot is integrated through tarteaucitron, its activation is managed according to the visitor's consent choice. The service can therefore be loaded only when the corresponding permission has been granted and the visitor can later change this choice through the consent interface.

Cookies and storage used by Trustpilot

No cookie name is currently declared in the tarteaucitron integration for Trustpilot. This does not necessarily mean that the service processes no data or uses no other browser storage mechanism.

Configuring Trustpilot

Add the following code to your website after initializing tarteaucitron. Replace the example values with those provided by Trustpilot.

<script>
(tarteaucitron.job = tarteaucitron.job || []).push('trustpilot');
</script>

Additional code

The following code can already be present on your website and should be kept where the service is used.

<div class="trustpilot-widget" data-locale="dataLocale" data-template-id="templateId" data-businessunit-id="businessunitId" data-style-height="height" data-style-width="width" data-theme="theme (light | dark)" data-stars="stars" data-review-languages="reviewLocale"></div>

Code to remove

Default HTML code to remove from your website:

<script type="text/javascript" src="//widget.trustpilot.com/bootstrap/v5/tp.widget.sync.bootstrap.min.js" async></script>

For a complete guide, read the documentation to install tarteaucitron.js.

Privacy information

For detailed information about the processing of data by Trustpilot, cookies and applicable retention periods, refer to the documentation or privacy policy published by the service provider:

Trustpilot privacy information

Frequently asked questions about Trustpilot

Does Trustpilot require consent?

Whether Trustpilot requires consent depends on the data processed, tracking technologies used and the purpose of the service.

How does tarteaucitron block Trustpilot?

tarteaucitron controls the activation of Trustpilot according to the consent choice recorded for the visitor. The service code is triggered through tarteaucitron instead of being loaded independently from the consent manager.